What makes Exceptional Presenter? It’s all about being “natural” or “charismatic”! It is, you’re right of course. So shall we mere mortals give up then? It is true that some people appear “natural” and “charismatic” when they deliver a talk or presentation. But they usually neglect to tell you the real secret of their confidence […]

Recently, I spent a few days being completely cared for. I was allowed to do nothing for myself. Forced to lay in an uncomfortable bed, unable to get out being tied in via neck and arms to machines and tubes, with more tubes coming out of my body. And all the time I was intensely […]

Welcome to another edition of the Leadership AdvantEdge. And this week I’m challenging the idea that a win-win solution is an ideal to strive for. Whether you are negotiating a business deal, starting a new venture, having a debate with your kids or your partner. We’ve been fed a lie for years. And that lie […]

“As long as you do everything exactly the way I want it when I want it, you can do it any way you want whenever you want.” The Head Chef told me on my first day in his kitchen. There was to be no ambiguity, no doubt that there was one way of doing things, […]

Today is your birthday! OK, maybe it’s not actually today, but happy birthday anyway. This is the one day a year when a few people, your mum and maybe an aunt, send you an actual birthday card. Remember those? Real physical cards. Heck, nowadays people can’t even be bothered with an e-card. but I digress. […]

When I was a young junior hotel manager, I knew it all. I knew everything about running a hotel, the restaurant, the kitchens, and the rooms. After all, I was studying for a degree in hotel management and had worked in every department. When a member of staff had a problem, I had a solution. […]

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In this episode you will recognise dysfunctions observed in your business, organisation or team and be able to remedy them relatively easily and quickly. But first, let me share a moment in my own life when my personal situational awareness was severely compromised: I was teetering on the edge of the abyss, the breeze felt […]

In almost every workshop I run, someone will raise their requirement for empirical evidence or “solid proof” before they will commit to applying the tools and techniques that will bring them benefit. We often desire more evidence that something will work before we are prepared to commit resources to it. Being willing to trust something […]