When I was a young junior hotel manager, I knew it all. I knew everything about running a hotel, the restaurant, the kitchens, and the rooms. After all, I was studying for a degree in hotel management and had worked in every department. When a member of staff had a problem, I had a solution. […]

“Leadership is influence” according to John C. Maxwell (Maxwell, 2010), and you can raise your level of influence with others. The Five Levels of Influence The higher your level of influence with someone, the easier it is to lead them. The 5 Levels express a way to understand and organise your leadership growth. Each of […]

In this episode you will recognise dysfunctions observed in your business, organisation or team and be able to remedy them relatively easily and quickly. But first, let me share a moment in my own life when my personal situational awareness was severely compromised: I was teetering on the edge of the abyss, the breeze felt […]

In almost every workshop I run, someone will raise their requirement for empirical evidence or “solid proof” before they will commit to applying the tools and techniques that will bring them benefit. We often desire more evidence that something will work before we are prepared to commit resources to it. Being willing to trust something […]

Ideas are the currency of the 21st century. The ability to communicate your ideas persuasively is the single greatest skill you need to accomplish your dreams Spreading your ideas in the 21st Century requires a 21st Century model of communication Let me introduce you to HUGS To Communicate with Impact we need to use HUGS Neuroscience research using brain scans reveals that […]

All through life, Alex has always felt that other people, schoolmates, friends and later colleagues, seemed to have it easier. Dad was never quite satisfied. It was hard to live up to his standards. Aunts and Uncles always knew a cousin who was better, brighter, richer, faster. Alex, like you and me, would like to […]

Have you ever wondered why it’s so tough to influence change? Why is it, that with our very best intentions, we still find it difficult to make changes that we know would be good for us? It seems that it’s down to our inner elephant. I’ve borrowed the analogy used by University of Virginia psychologist Jonathan […]