When I was a young junior hotel manager, I knew it all. I knew everything about running a hotel, the restaurant, the kitchens, and the rooms. After all, I was studying for a degree in hotel management and had worked in every department. When a member of staff had a problem, I had a solution. […]

“Leadership is influence” according to John C. Maxwell (Maxwell, 2010), and you can raise your level of influence with others. The Five Levels of Influence The higher your level of influence with someone, the easier it is to lead them. The 5 Levels express a way to understand and organise your leadership growth. Each of […]

In this episode you will recognise dysfunctions observed in your business, organisation or team and be able to remedy them relatively easily and quickly. But first, let me share a moment in my own life when my personal situational awareness was severely compromised: I was teetering on the edge of the abyss, the breeze felt […]

In almost every workshop I run, someone will raise their requirement for empirical evidence or “solid proof” before they will commit to applying the tools and techniques that will bring them benefit. We often desire more evidence that something will work before we are prepared to commit resources to it. Being willing to trust something […]

Ideas are the currency of the 21st century. The ability to communicate your ideas persuasively is the single greatest skill you need to accomplish your dreams Spreading your ideas in the 21st Century requires a 21st Century model of communication Let me introduce you to HUGS To Communicate with Impact we need to use HUGS Neuroscience research using brain scans reveals that […]

All through life, Alex has always felt that other people, schoolmates, friends and later colleagues, seemed to have it easier. Dad was never quite satisfied. It was hard to live up to his standards. Aunts and Uncles always knew a cousin who was better, brighter, richer, faster. Alex, like you and me, would like to […]

Have you ever wondered why it’s so tough to influence change? Why is it, that with our very best intentions, we still find it difficult to make changes that we know would be good for us? It seems that it’s down to our inner elephant. I’ve borrowed the analogy used by University of Virginia psychologist Jonathan […]

You know that stress is bad for you. Yet you endure it every day. Modern life is stressful. Whether it’s work, your boss, your spouse, your kids, your parents, driving or simply trying to fathom what to eat today. Your life is filled with stressors. So what can you do about it? Imagine you are […]

There’s something not quite right. Something just isn’t sitting well in your gut. You can’t quite place it exactly, but there is something wrong between the words and something else. Have you ever heard the adage that communication is only 7 percent verbal and 93 percent non-verbal? Well, much of it is a pernicious myth, […]

In this week’s episode, I’m asking you a tough question: Are you using your talent? If before that I asked you what you want from your life? It’s possible that you would be just like the majority of my clients and tell me that you want to be happy and fulfilled. And there is absolutely […]